These terms govern your use of Ventro Cycling Coaching online services for triathlon, cycling, running, and swimming training plans.
1. Service Description and Coaching Tiers
We offer online 1:1 cycling coaching in tiers — Core and Performance, billed as monthly subscriptions, and PRO, which is offered by application. The inclusions and current prices for each tier are shown on our Plans & Pricing page.
2. Free Plan
You can try our approach at no cost via the free 4-Week FTP Builder Plan before subscribing to a paid coaching tier.
3. Payment
Paid coaching tiers are billed as recurring monthly subscriptions through our payment provider, Stripe. Payment details are entered securely at checkout, and the subscription renews monthly until cancelled.
4. Termination of Contract
You may terminate your contract with us at any time by providing one month notice. Termination requests should be sent to contact@ventrocycling.com.
5. Health and Responsibility
By using our training plans you acknowledge that you should be in good health and consult a medical professional before starting any program. Our training plans are advisory only and are not a substitute for medical diagnosis, advice, or treatment. You are solely responsible for your own health, well-being, and safety during training.
6. Data Privacy
We take your privacy seriously. Please review our privacy terms below to understand how we collect, use, and protect your personal information.
7. Intellectual Property
All content provided through our services, including training plans and coaching materials, is protected by copyright and other intellectual property laws. You may not reproduce or distribute this content without written permission.
8. Changes to Terms
We reserve the right to modify or update these terms at any time. Significant changes will be communicated by email or through our website. Continued use of our services after changes means you accept the updated terms.
9. Contact Information
If you have questions about these terms or our services, contact us at contact@ventrocycling.com.
1. Information We Collect
We may collect personal information (name, email, phone, date of birth), payment details as needed to process payments, training data, and communication history.
2. How We Use Your Information
We use your information to deliver and personalize coaching, process payments, provide support, improve our services, comply with legal obligations, and protect the safety and rights of users and our business.
3. Data Security
We use appropriate technical and organizational measures to protect your information. No internet transmission is fully secure, so sharing data is at your own risk.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share data with trusted service providers only as needed to deliver our services.
5. Your Choices
You can review and update account information, unsubscribe from marketing emails, and request account deletion subject to data retention requirements.
6. Cookies and Tracking
We use cookies and related technologies to understand website usage. You can manage cookie preferences in your browser settings.
7. Age Privacy
Our services are not intended for people under 18 years old.
8. Changes to Privacy Policy
We may update this privacy policy for legal, operational, or service reasons. Material changes will be communicated via email or website notice.
9. Contact Us
Questions about privacy can be sent to contact@ventrocycling.com.